At Webift, we strive to provide a reliable and valuable platform for building and managing online stores. This Refund Policy explains how refunds are handled for payments made on our platform.

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1. Subscription Payments

Webift offers subscription-based services that may be billed monthly or annually.

By purchasing a subscription, you agree to the pricing and billing terms displayed at the time of payment.

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2. Non-Refundable Payments

Unless otherwise required by law, the following payments are generally non-refundable:

• Monthly subscription fees
• Annual subscription fees
• Setup fees
• Custom development services
• Domain registration fees
• Third-party service charges

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3. Eligible Refunds

Refunds may be considered only in the following situations:

• Duplicate payment was made in error
• You were charged after cancelling your subscription
• Technical issues caused by Webift prevented access to paid features for an extended period
• Unauthorized billing verified by our team

Approved refunds will be processed to the original payment method.

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4. Refund Request Period

To request a refund, you must contact us within:

7 days of the original transaction date

Requests made after this period may not qualify.

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5. Free Trial and Promotional Offers

If Webift offers a free trial:

• No charges apply during the trial period
• Once the trial ends and payment is processed, normal refund rules apply
• Promotional discounts are non-refundable and cannot be exchanged for cash

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6. Cancellation Policy

You may cancel your subscription at any time.

After cancellation:

• Your plan remains active until the end of the billing period
• No partial refunds will be issued for unused time
• Future billing will stop after cancellation

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7. How to Request a Refund

To request a refund, contact our support team with:

• Your account email address
• Transaction reference
• Reason for the request

Email: [Insert Support Email]

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8. Processing Time

Approved refunds are typically processed within:

5–14 business days

Processing time may vary depending on your payment provider.

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9. Abuse of Refund Policy

Webift reserves the right to deny refund requests if we detect:

• Abuse of the platform
• Fraudulent activity
• Repeated refund claims
• Violation of our Terms and Conditions

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10. Changes to This Policy

We may update this Refund Policy at any time. Changes become effective immediately upon posting on our website.